Refund Policy

This Refund Policy provides general information about how Promowera approaches cancellations, completed work, and refunds.

Strategy, Setup, and Completed Work

Work that has already been performed, including consultations, audits, strategy work, setup work, custom configuration, content creation, or development work, is generally non-refundable.

Monthly Services

Monthly services may be canceled according to the terms of the specific agreement or invoice. Unless otherwise stated in writing, cancellation applies to future work and does not automatically refund work already completed.

Third-Party Costs

Ad spend, software subscriptions, hosting charges, domain fees, and other third-party charges are typically non-refundable once incurred.

Trial or Introductory Offers

Any discounted trial period or special introductory offer is governed by the specific written terms presented for that offer.

Questions and Exceptions

If there is a billing issue or service concern, please contact us promptly so we can review it in good faith and discuss a practical resolution.

Contact

For refund-related questions, contact info@promowera.com.